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The general public knows its information rights from wrongs

Ninety percent of individuals know that they have a right to see information that an organisation holds about them (compared to 74 percent three years ago), and people now consider protecting their personal information as the second most socially important issue - above the NHS, national security and environmental issues.

The ICO's nationwide survey reveals that 87 percent know that they have the right to correct inaccurate personal information held about them - a ten percent increase from three years ago.

Indeed, protecting personal information is becoming an increasing concern for many: nine out of ten adults worry that organisations are failing to keep their personal information secure while six in ten believe they have lost control over the way their personal information is collected and processed. The research also shows that 94 percent are concerned that organisations are selling their personal details to other organisations without permission.

Information Commissioner, Richard Thomas, said, "It is encouraging that so many people are now aware of their rights under the Data Protection Act and are taking the protection of their personal information more seriously. Organisations also have a responsibility to ensure customer information is protected. High standards of security and records management will ensure that companies and public authorities retain the trust and confidence of those who use their services.

"While the majority of organisations process personal information appropriately this research highlights the need for all organisations, large and small, to process customers' information securely. By failing to keep personal information secure, organisations not only risk losing the trust of their customers but they also risk enforcement action by my Office."

www.ico.gov.uk

If you would like help for your organisation in managing any of the challenges mentioned in this article, please contact Care Micro on 0845 122 6898 or get in touch via the Contact Us page.