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putting your training on the right track

Training has always been an essential part of Care Micro's customer relations philosophy. In IT, we are operating in a rapidly-changing and innovative marketplace where today's hot product will soon be tomorrow's "has been". Ensuring that our customers get the most from their investment in hardware and software, keep up-to-date with developments and improvements, and plan for future upgrades and migrations, are all key functions of our business support programme.

If you and your operational and support teams are well-trained, you will be able to maximise the return on investment (ROI) in your IT infrastructure. Equally, you will be able to minimise call-outs and support issues which cost, not only in cash but in delays and missed deadlines.

We place a great deal of importance on in-house staff development and we prefer to train our customers using real-life situations and not just with classroom examples. Learning on the job is by far the best way of getting up to speed with a new software or hardware process. And our accredited trainers are on hand to answer questions immediately and face-to-face, rather than through a support call.

However, we also conduct training in our workshops so that our customers' technical and IT support staff are able to learn the essentials of fault diagnoses and repairs away from the office telephone and other day-to-day distractions. Similarly, when there is demand or an obvious need, we conduct training in classroom situations for groups of individuals when generic processes can be taught quickly, easily and cost-effectively.

To learn more about Care Micro's range of training services, please call 01723 351111 or email us using the Contact Us page.

Care Micro training: we won't just hand you the handbook.